Your privacy matters to 365ace. This policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information.
These six points summarise the most important things to know about how 365ace treats your personal data. The full policy is below.
All personal data transmitted between your device and 365ace is protected using SSL encryption. Your account details, payment information, and activity on 365ace are never sent over an unencrypted connection.
365ace does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate the 365ace platform and to comply with legal obligations — nothing else.
You have the right to access, correct, or request deletion of the personal data 365ace holds about you. You can also opt out of marketing communications at any time directly from your account settings or by contacting support.
365ace does not store full payment credentials on its servers. Transactions via bKash, Nagad, and Rocket are processed through secure, certified payment gateways. 365ace only retains the minimum transaction data required for records.
365ace only collects the data that is genuinely necessary to provide the service, verify your identity, process payments, and comply with regulations. We do not collect data for the sake of it — if we don't need it, we don't ask for it.
If you have any question about how 365ace uses your data, or if you want to exercise any of your data rights, the 365ace support team is available 24/7 via live chat or email at [email protected].
This Privacy Policy applies to all users of the 365ace platform, including the website at 365ace.games and the 365ace mobile application. By registering an account or using any part of the 365ace service, you confirm that you have read and understood this policy.
365ace is committed to protecting the privacy of every player who uses the platform. This Privacy Policy explains how 365ace collects, uses, stores, and protects your personal data when you register, deposit, play games, or interact with any part of the 365ace service.
365ace operates in accordance with applicable data protection principles. We believe that transparency is the foundation of trust — so this policy is written in plain language, not legal jargon, so that every 365ace player in Bangladesh can understand exactly how their data is handled.
If you have any questions about this policy or about how 365ace handles your data, you can contact the 365ace support team at any time. Details are in the Contact section at the end of this page.
365ace collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and occasionally from third-party verification providers. The table below summarises the main categories of data 365ace collects.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Email address, phone number | Registration form, account settings |
| Financial Data | bKash/Nagad/Rocket account reference, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser, operating system | Automatically via platform logs |
| Usage Data | Games played, bet amounts, session duration, login times | Automatically via platform activity |
| Communications Data | Support chat transcripts, email correspondence | When you contact 365ace support |
365ace does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation.
365ace uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. The specific purposes for which 365ace uses your data are:
365ace will not use your data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.
365ace processes your personal data on the following legal bases:
Where 365ace relies on your consent to process data — for example, for marketing emails — you can withdraw that consent at any time by updating your preferences in your account settings or by contacting 365ace support. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal.
365ace does not sell, rent, or trade your personal data to any third party for commercial purposes. However, 365ace may share your data with the following categories of third parties where necessary to operate the platform:
All third parties with whom 365ace shares data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond what is strictly necessary.
365ace uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit 365ace.
The types of cookies 365ace uses include:
You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the 365ace platform.
365ace retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The general retention periods 365ace applies are:
When data is no longer required, 365ace securely deletes or anonymises it so that it can no longer be linked to you as an individual.
Closing your 365ace account does not result in the immediate deletion of all your data. 365ace is required by law to retain certain records for a defined period after account closure. You may request details of what data is retained and for how long by contacting 365ace support.
365ace takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or misuse.
While 365ace takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your 365ace account and never share your login credentials with anyone.
As a 365ace player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the 365ace support team — we aim to respond to all data rights requests within 30 days.
Request a copy of the personal data 365ace holds about you.
Ask 365ace to correct any inaccurate or incomplete data about you.
Request deletion of your data where it is no longer necessary or lawfully held.
Ask 365ace to restrict processing of your data in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests, including direct marketing.
365ace may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. We will only send you marketing communications where you have consented to receive them, or where 365ace has a legitimate interest in contacting you about similar services you have already used.
You can opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional messages such as deposit confirmations, withdrawal notifications, or security alerts — these are sent as part of the 365ace service and cannot be disabled while your account is active.
365ace is strictly an adult platform. The 365ace service is not directed at, and should not be used by, anyone under the age of 18. 365ace does not knowingly collect personal data from minors.
If 365ace becomes aware that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered on 365ace, please contact support immediately so that the matter can be investigated and resolved.
365ace may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or data processing practices. When changes are made, the "Last Updated" date at the top of this page will be revised.
For significant changes that materially affect how 365ace processes your data, we will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. For minor updates, the revised policy will simply be published on this page.
Your continued use of 365ace after any update to this Privacy Policy constitutes your acknowledgement of the revised policy. If you do not agree with any changes, you should stop using 365ace and contact support to close your account.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 365ace handles your personal data, please get in touch with the 365ace support team:
365ace aims to respond to all privacy-related enquiries within 30 days. For complex data rights requests, we may need additional time, but we will always acknowledge your request promptly and keep you informed of progress.
The 365ace support team can assist you in both Bengali and English. Feel free to contact us in whichever language you are most comfortable with — we are here to help.
Now that you know how 365ace protects your privacy, you can play with complete peace of mind. Register your account today and enjoy fast local payouts, exclusive games, and 24/7 support.